Program Description: In today’s competitive environment, institutions must maximize the effectiveness of all their employees. A crucial component of this effectiveness resides in a manager’s ability to foster an environment based on mutual trust, respect, open communications and clear problem-solving abilities. Through this highly interactive program, participants will learn the qualities and behaviors of successful teams and will be given the opportunity to practice these behaviors in a fun, learning environment.

 Session Goals:

• Understand the qualities and traits of successful teams
• Recognize the stages of team development
• Assess current team talent
• Develop a plan to build a high-performing team

 Session Agenda:

• Team-based exercise
• Qualities of high-performing teams
• The stages of teams – assessment of participants’ current teams
• Building an environment of trust and engagement